What materials do you use?
All of our pieces are handcrafted using high-quality materials. If you have specific material questions about a piece, feel free to reach out — we're happy to share the details!
Where do you source your gemstones?
I source my gemstones from reputable suppliers in the United States and other countries, including purchasing directly from gemstone cutters.
How do I care for my jewelry?
To keep your jewelry looking its best:
- Store pieces in a cool, dry place — ideally in a soft pouch or jewelry box to prevent scratching.
- Remove jewelry before swimming, bathing, or exercising.
- Clean sterling silver gently with a soft polishing cloth to restore shine.
- Avoid exposure to harsh chemicals, perfumes, and lotions.
- For gemstone pieces, a soft damp cloth is all you need — avoid soaking them.
Are your pieces made to order?
Many of our pieces are made to order, which means each one is crafted just for you after your purchase. This is what makes every piece truly special! Made-to-order items typically ship within 2-7 business days. If a piece is ready to ship sooner, it will be shipped as soon as possible.
How long does shipping take?
We ship all orders from the United States. Here's what to expect:
- Standard shipping: 2-10 business days after your order is ready not including processing time.
- Expedited options will be available at checkout.
- Free shipping on all US orders over $50!
- International shipping is available — delivery times vary by destination.
You'll receive a tracking number as soon as your order ships so you can follow it every step of the way.
What is your return and exchange policy?
Because each piece is handcrafted with care — and often made to order — we are unable to accept returns on most items. However, your satisfaction matters deeply to us. If your jewelry arrives damaged or there is an issue with your order, please contact us within 7 days of delivery and we will make it right.
Do you offer custom or personalized pieces?
We love bringing custom visions to life! If you're interested in a personalized piece — whether it's a modification, or a one-of-a-kind design — please contact us to discuss your ideas. Custom orders require a deposit and additional lead time.
Can I wear a wire-wrap ring every day?
Wire-wrap rings are wearable across a range of occasions — here's a quick guide to help you choose how to wear yours:
- Special occasions & proposals: Wire-wrap rings make a meaningful and beautiful choice for engagements, anniversaries, and milestone moments. Their handcrafted character gives them a one-of-a-kind quality that mass-produced rings simply can't match.
- Stacking wear: These rings layer beautifully with other bands and delicate rings. When stacking, pair them with smooth bands to minimize friction against the wire work, and rotate them off when doing hands-on activities.
- Careful daily wear: Many customers do wear their wire-wrap rings regularly with a little mindfulness — removing them before housework, exercise, gardening, or washing hands repeatedly. The wire wrapping is intricate by nature, so treating it gently extends its life and keeps it looking its best.
Browse our Rings collection to find a style that suits how you like to wear your jewelry.
How can I contact you?
Visit our Contact page to send us a message. We typically respond within 1–2 business days.